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official#1fan
Picture of official#1fan
Location: WI2MN2NJ2IL
Registered: 11-01-2000
Posts: 1534
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
quote:
Originally posted by Smedley:
quote:
Originally posted by official#1fan:
Thanks everyone, for all the advice...IT WORKED!!!

I called up the regular DirecTV line multiple times and every single time I got the same story...no free superfan, and each HD converter box was going to cost $99...EACH! So finally I asked for customer retention. Got a guy named Tony who originally is from Milwaukee and we had quite a long chat about the midwest; turns out he knows a lot of places in Racine (where I grew up). Anyway, with a good rapport going, I told him my situation (just moved from NJ to IL, want to transfer service there, and add HD). He said no problem, he could give us two HD boxes for $99 instead of $99/each. And I asked for one extra standard box, which he said was fine because our previous two standard boxes were obselete. The new dish will be the MPEG-4 oval, which of course they don't charge for. I waited till the very end to ask about the Superfan package, just kind of tossed it out there like, "hey, any chance you can throw in the Superfan for fee?". And he said, "sure"!

So I'm happy with that. It's still expensive, but at least I don't feel like I'm getting taken to the cleaners just to get the equipment. And getting Superfan for free is a nice bonus, since it would stink to have high-def but then have to watch the Packers in standard def. Now I gotta get back to my thread on which HDTV to buy!!! happy45

Thanks again to all who replied, it definitely helped, and I appreciate it!

Brian


Did you get any other programming thrown in? HD for a few months free or anything. Right now I'm at $199 for the HD-DVR plus $10/month off for six months and 8 months of HD programming free. I can't get them to bite on SuperFan or a movie package as yet. I'll try calling again in a couple days.


Wait a second...HD-DVR? How did you get one of those, I thought they were on backorder? Or do you mean you're paying the $199 now so that you have it when they come into stock (i.e. waiting list)?
Smedley
Picture of Smedley
Location: the Florida gulf
Registered: 09-07-2002
Posts: 3300
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
quote:
Originally posted by official#1fan:
Wait a second...HD-DVR? How did you get one of those, I thought they were on backorder? Or do you mean you're paying the $199 now so that you have it when they come into stock (i.e. waiting list)?


I haven't paid for anything yet. This is where we're at in working out a deal. If I agreed, I'd be on a list to get it in a couple weeks (so they expect). With cable, all the equipment is free.
Henry
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Location: American capitalism's greatest success . . . CHINA!!
Registered: 09-22-2002
Posts: 25891
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
O.K., some good stuff here. Any tips on squeezing out a decent deal for the remaining seoson on NFL Ticket? They're asking $175, which is ludicrous.
Chuck Cecil
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Location: IC is OBP
Registered: 12-01-2004
Posts: 4861
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
quote:
Originally posted by Henry:
O.K., some good stuff here. Any tips on squeezing out a decent deal for the remaining seoson on NFL Ticket? They're asking $175, which is ludicrous.

Try to haggle with them. If you don't like the results you are getting, it's just like tech support - hangup and call back. You'll get a different person and may be able to do better. I read here a lot of people that had to pay forthe Superfan package were getting it $49. At first they wouldn't budge. Hungup and called back, got someone else and was adamant about it. Guy put me on hold for 3-4 minutes came back and it was done. If you are a new customer, you should be able to get a deal. Some money is better than no money to them, which is was basically what I told them to get it.
Henry
Picture of Henry
Location: American capitalism's greatest success . . . CHINA!!
Registered: 09-22-2002
Posts: 25891
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
Got it for $100 with Superfan.

Had to call Dish Network and have them make me an offer. They did a real good job. They offered me two free DVRs and they would run the second cable (200+ feet) for nothing. Directv would've charged me $55 an hour for that. I damn near had to install the dish myself because the damn installer kept trying to sandbag on doing the insulation. I didn't have a "standard pole" and he wouldn't be able to mount it on a old clothesline pole. Grabbed my 9 volt drill and punched a hole in it. "Put it up". Stinkin' dink.

If it wasn't for NFL ticket, I'd definitely go with Dish Network.
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